Company · Feedback
Your comments and feedback
If you have used DEPKA cotton plaster or any of our other products, we would love to hear about the colour, the space and your experience. Your comments, suggestions and complaints help us improve our products and service.
Feedback form
Tell us about your experience
Choose a topic and a product, then write your comments. Adding the colour code helps us assess your feedback more accurately.
The form turns your details into a ready message in WhatsApp or your e-mail app; nothing is sent until you confirm.
How your feedback reaches us
- 01
Fill in the form
Enter the topic, product and your comments; add the colour code and your city if you like.
- 02
Send the message
The form turns your details into a ready-to-send message in WhatsApp or your email app; you confirm before anything is sent.
- 03
Our team reads it
Our team reads your feedback and, if you have left contact details, gets back to you.
Follow us
Follow our social media accounts for application videos, colours and news, and find us on Google.
You can send photos or videos of the walls you have finished to our WhatsApp line (+90 532 059 87 83). We only share your feedback if you have given permission in the form.
Frequently asked questions
How can I make a complaint?
Select Complaint as the topic in the form, or contact us on WhatsApp at +90 532 059 87 83 or by email at info@depkagroup.com. Including your order date and colour code helps us assist you faster.
Are reviews published on the site?
There is currently no customer reviews section on the site. If you give permission in the form, we may later share your feedback on the site or on social media under your initials.
What should I do if I run into a problem during application?
First check our application guide and frequently asked questions. If the problem persists, message our WhatsApp line with a photo of the wall. Because cotton plaster can be dampened and smoothed again with a trowel, most problems are easy to fix.
